The Middle East is emerging as one of the biggest growth markets for outsourcing. Organizations seeking cost and efficiency savings combined with greater continuity and risk management are switching to outsourcing as a method of managing their back-office business operations.
MENA outsourcing revenues are predicted to hit US$2.69 billion by 2016 (Frost & Sullivan). Across the region, commitment to outsourcing can be observed with the Kingdom of Saudi Arabia forecasting that more than 50% of its ICT